1. Handle guestcomplaints and refer them as necessary, follows up on corrective action 处理客人投诉,如有必要则将其提交给有关部门,并对纠正措施进行跟进 2. Compile, analyze and control guest relations' costs …
3. Takesinto account external economic issues when planning and making decisions. 做计划时考虑外界经济情况。 4. Managesfinancial reports, analysis, budgets and make pricing decisions for th…
1. Performs check in, check out and room change procedures and ensuresall data are entered completely into the hotel systems in accordance withreservation 履行入住、退房和换房手续,并确保所有资料都按照…
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