1.To assist the Assistant Front Office Manager in directing and controlling all Front Office activities, ensuring the hotel meets its financial and guest satisfaction objectives. …
· Assist the GSM in ensuring that the Guest Services department is managed successfully as an independent profit center and handling of guest issues and monitor guest satisfaction …
Initiatively monitor & ensure operation in each part of Associate Residence maintains smoothly. § 迅速解决公寓区域的设备设施故障及持续有效跟进员工关于公寓管理的反馈和建议。 Resolve the problem of facility and equi…
· Promote a helpfuland professional image to the guest, and give full co-operation to any guestrequiring assistance, with a prompt caring and helpful attitude. 对客塑造一个专业及乐于助人的形象,当…
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