With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experien…
1. To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. 保持积极的工作态度,做好本职工作,并…
Ensure the delivery of brand promise and provide exceptional guest service at all times. 确保遵循品牌承诺并始终提供优异的对客服务。 Provide excellent service to internal customers in other departme…
Ensure the delivery of brand promise and provide exceptional guest service at all times. 确保遵循品牌承诺并始终提供优异的对客服务。 Provide excellent service to internal customers in other departme…
Ensure the delivery of brand promise and provide exceptional guest service at all times. 确保遵循品牌承诺并始终提供优异的对客服务。 Provide excellent service to internal customers in other department…
1.Assist the front desk manager to do the daily reception work, preside over the overall work of the front desk shift, and create a good working atmosphere. 1.协助前台部经理做好日常接待工作,主持前…
Responsible for rooming guests, handling guest room keys, accurate inventory of guestrooms, accomplishing and maintaining required reports and records. 负责为客人分房,处理客人房间钥匙,计算客人房间存量,…
-Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards. 确保在开始营业前餐厅准备就绪,侍应生和餐桌服务员都遵守开始营业规范…
Assigns personnel to take charge of specific functions. Determines number of extra waiters to be hired on basis of event orders.指派专人负责宴会,根据宴会情况决定增加额外服务员人数 Gives necessary instruc…
Oversee the Implementation of standards as detailed in the departmental standards and procedures manual 监督部门工作标准和程序手册中列出的各项规范的贯彻执行。 Adhere to opening and closing procedures 遵守开始…
Directs, supervises and coordinates the activities in Telecommunication department 指导、监督和协调电信部的活动 Develops and implement procedures for proper handling in and out going telephone…