Protocol Supervisor


  • Shenzhen, Guangdong
  • Permanent
  • Full-time
  • 1 month ago
  • Apply easily
Are you a quality control specialist with a strong background in one or several consumer goods categories? Have you worked in third-party quality control long enough to know what can make or break product quality? Do you pride yourself on your thorough approach and attention to detail? Are you good at putting your technical knowledge to practical use?

If that sounds like you, you might be our new Protocol Supervisor!

The Company

We're a global provider of quality control and compliance services that helps brands and retailers manage their supply chains. Every year, we deliver some 215,000 inspections, audits, and lab tests. AI's Operations team is a place where you can grow your technical and management skills - while helping us bring trust to global trade.

We need your help to ensure that our product inspections are performed perfectly up to scratch, keeping our clients' product quality uncompromised.

The Job

As our front-line team of inspectors set out into the field, they will look to you for technical supervision, guidance and support.

You will be expected to:
  • Ensure that all inspections are done to AI's standards and the client's requirements, which also making sure that those requirements are fully understood, and that the relevant price quotations are correct
  • Create inspection protocols and checklists within our computer system, which the inspectors will use in their daily work
  • Provide your technical expertise to other departments as well as to our clients, whose queries you will have to answer to the best of your ability
The Candidate

It could be you, if you have:
  • Hands-on experience in third-party quality control, especially manufacturing (3+ years)
  • Technical expertise in Homeware, Furniture, Toys, Garments, Footwear, E&E, or other consumer goods field
  • A college degree or above
  • Excellent command of English
It also helps if you:
  • Know your way around the MS Office Suite
  • Are good at relaying technical information in an easy-to-understand fashion


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