BFCR MANAGER-ECRU
HSBC View all jobs
- Foshan, Guangdong
- Permanent
- Full-time
- Ensure the quality of deliverables through regular process checks and review of output, applying appropriate professional judgement and expertise in day-to-day work
- Ensure all tasks and initiatives comply with internal and external regulatory requirements, as well as local and Group policies and standards, and minimize risk to the Group
- Collect, maintain, and document information and data to support ongoing risk control and monitoring, ensuring accurate recording in internal systems
- Support management in performing control activities for ongoing risk monitoring, as well as ad hoc projects
- Identify opportunities for, and implement, cost reduction initiatives where appropriate
- Provide accurate and timely project updates and management information (MI) to management and key stakeholders.
- Identify and escalate critical or exceptional issues to management
- Collaborate with stakeholders and maintain strong working relationships to ensure deliverables are achieved smoothly and within agreed timelines
- Minimum 3 years’ experience in banking or relevant AML/KYC exposure (e.g., CDD, EDD, screening)
- Sound knowledge and practical experience in project management, PMP is an advantage
- Ability to learn quickly and adapt to new jurisdictions, policies, procedures, and guidance, with the confidence to communicate these effectively
- Ability to implement Group risk management policies and procedures
- Ability to deliver at pace with a strong focus on results, while managing multiple priorities
- Proactive and business-oriented, with the ability to prioritize and manage conflicting demands, assess stakeholder needs to improve customer experience, and demonstrate resilience under pressure while delivering best-in-class solutions
- Ability to work effectively under pressure with a high degree of accuracy
- Deliver project tasks within agreed budgets and timelines, ensuring a consistently high standard of output.
- Strong interpersonal and customer service skills, with a customer-centric approach
- Additional language capability aligned to key markets is an advantage
- Strong telephone communication skills
- Ability to build effective relationships and work collaboratively within RBW and across other lines of business
- Ability to work independently with minimal supervision
- Proficient in Microsoft Word, Excel, and PowerPoint