Assistant Manager FRS Ops East
Adidas View all jobs
- Nanjing, Jiangsu
- Permanent
- Full-time
Accept CloseSearch by KeywordSearch by LocationSearch by KeywordSearch by LocationLoading...Team:LocationType:Grade:Create Alert×Select how often (in days) to receive an alert:StartPlease wait...Assistant Manager FRS Ops EastAssistant Manager, Retail Operations - FRS OpsLocation: Shanghai/Guangzhou/Beijing/Chengdu, ChinaDepartment: Franchise Retail Operations (FRS)Reporting Line: Senior Retail Operation Manager - MWScope: MW Customer Stores - East/South/North/West RegionGrade: Assistant Manager LevelPURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATIONThe Assistant Manager, Retail Operations - FRS Ops supports sell-out performance and operational excellence across MW customer stores. While the role does not directly own store P&L, it contributes to improving store productivity and commercial health by ensuring disciplined retail execution, inventory management follow-up, and KPI monitoring.Compared to Manager level, this position focuses on strong execution discipline, analytical support, and effective coordination with customer store teams and Account Sales partners, while progressively building commercial judgment and independent stakeholder management capability.KEY RESPONSIBILITIES1. Sales & KPI Monitoring Support
- Support achievement of regional sell-out targets and LFL growth at store level.
- Track and analyze store-level KPIs including CR%, UPT, ATV, traffic conversion, and productivity.
- Prepare structured performance summaries and highlight risks and opportunities.
- Support business review preparation with customer store managers and Area Managers.
- Ensure consistent execution of brand standards, SOPs, and retail initiatives in customer stores.
- Follow up on merchandising execution, campaign landing, and promotional compliance.
- Support review of staffing efficiency, rostering discipline, and service quality standards.
- Assist in tracking store-level training implementation and capability improvement.
- Monitor store inventory health including sell-through, weeks of cover, and aged stock.
- Support replenishment tracking and manual allocation coordination.
- Consolidate feedback on stock risks and opportunities to Merchandise and Account Sales teams.
- Assist in markdown follow-up and sell-through improvement initiatives.
- Maintain regular communication with customer store management teams.
- Work collaboratively with Account Sales to align operational follow-up with commercial priorities.
- Support preparation of customer workshops and performance review materials.
- Act as coordination bridge between HQ functions and customer store teams.
- Prepare weekly and monthly performance tracking reports.
- Ensure data accuracy and timely update of store performance dashboards.
- Follow retail governance processes and proactively highlight operational gaps.
- Support continuous improvement initiatives within regional retail operations.
- Store-level KPI tracking accuracy and improvement support.
- Execution consistency across assigned MW stores.
- Inventory health monitoring quality and risk identification.
- Timely and structured reporting delivery.
- Effectiveness of collaboration with customer and Account Sales teams.
- Minimum 3-5 years of retail operations experience in a multinational retail environment.
- Basic understanding of retail KPIs, store productivity, and operational drivers.
- Ability to influence external partners without direct authority.
- Strong communication and coordination skills.
- Analytical mindset with good Excel capability.
- Fluent in local language; working knowledge of English preferred.
- Strong learning agility and willingness to develop commercial awareness.
- COURAGE: Speak up when you see an opportunity; step up when you see a need..
- OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
- INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
- TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
- INTEGRITY: Play by the rules. Hold yourself and others accountable to our company's standards.
- RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.