Senior Operator
Gunvor Group View all jobs
- Shanghai
- Permanent
- Full-time
- Liaise with counterparties on purchase and sales contracts using standard templates; manage contract amendments during the transaction lifecycle as required.
- Ensure new counterparties are onboarded by the Compliance Team and conduct timely sanctions screenings of ongoing counterparties and vessels using internal systems.
- Serve as a reliable point of contact for routine internal and external inquiries related to Concentrates Traffic operations.
- Maintain close communication with counterparties, escalating issues prudently to senior Ops/Trading team members when necessary.
- Collaborate with internal stakeholders (Operations, Traders, and Management) to ensure smooth cargo movement.
- Take ownership of operational issues, coordinating between customers, warehouses, and freight forwarders until resolution.
- Operate across multiple products and time zones with flexibility.
- Demonstrate knowledge of blending, cargo shipment procedures (bulk and containers), customs export/import requirements, environmental reporting, industry standards, maritime terminology, transport laws, and their impact on cargo operations.
- Manage cargo inventory and liaise with ports, terminals, agents, and understand international legal restrictions on vessels, trucks, and rail used for shipments.
- Support the Trade Finance team with Letters of Credit processes and related documentation.
- Apply analytical skills to product movement reconciliation, warehouse audits, and loss control investigations.
- Perform month-end inventory reconciliation, addressing discrepancies and communicating closely with traders.
- Undertake any other ad-hoc tasks as assigned.
- Minimum 5-6 years’ experience in a similar role, ideally at a commodity trading company; Smelter
- Commercial understanding of international commodity trading, ideally with experience of Concentrates and ore
- Knowledge of Letters of Credit, UCP 600, Incoterms, basic contract formation principles and invoicing
- Strong Teamwork skills
- Strong attention to detail
- Ability to juggle many tasks concurrently by prioritizing effectively
- Good customer service skills and an “up-beat do-er” who is able to work under their own steam
- Strong IT skills on Microsoft Office Suite, SAP experience would be useful but not essential
- Strong communication and stakeholder management skills across cultures and time zones.
- Able to perform under pressure and occasionally during off‑hours due to real‑time logistics requirements.
- Positive, collaborative mindset and commitment to sharing knowledge within the team.
- Experience with CTRM/ETRM systems.
- Strong MS Excel and analytical tools capability.
- Full fluency of English (both written and oral), with ability to understand Mandarin (to liaise with Mandarin speaking associates)