Field Service Engineer
Thermo Fisher Scientific View all jobs
- Hangzhou, Zhejiang
- Permanent
- Full-time
- Conduct on-site installation of complex equipment and follow testing procedures to ensure proper working order
- Conduct on-site scheduled planned maintenance visits
- Provide troubleshooting and repair support for customers and other field service personnel
- Cultivate and develop positive working relationships with customers, system users and company personnel
- Complete and submit field service reports
- Provide training for customers and users on system maintenance Provide feedback to product quality teams
- Provide appropriate input in writing updating and correcting various Thermofisher microscope system documentation
- Provide input for various reports including identifying and isolating unique problems with system
- Act as a subject expert and resource for training
- Typically requires a University degree or equivalent experience in electronic system troubleshooting
- Typically requires 2-7 years hands on technical experience installing, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB or similar systems.
- Experience on troubleshooting and repairing ultra-high vacuum and high voltage systems is highly desired.
- Excellent interpersonal communication skills
- Proven ability to troubleshooting complex systems and subsystems down to component level
- Able to read and interpret schematics
- Familiar with UHV phenomenon and technology
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