客房部协调员 Housekeeping Coordinator

  • Lingshui Li, Hainan
  • Permanent
  • Full-time
  • 25 days ago
  • Ensures forwarding and receiving of all information pertaining to thedepartment in order to maintain set standards and achieve guest satisfaction
确保接收与跟进有关本部门的一切信息，以便维持设立的标准和获得客人的满意。
  • Receives, records, and distributes various reports
接收、记录及分发报告。
  • Receives, records, and transmits guest requests accurately
准确地接收、记录及传达客人的要求。
  • Responsible for entering accurate room status into computer daily andinvestigate discrepancies
负责将正确的房态输入电脑并分析房态差异。
  • Maintains and update administrative data
保存和更新行政资料。
  • Maintains key control
钥匙的保存和管理。
  • Monitors lost property
监管遗失财务。
  • Maintains working area and equipment in a proper state of cleanlinessand repair
对工作区域进行维护，并保证设备处于清洁及维护的良好状况。
  • Report guest complaints to Executive Housekeeper or delegateimmediately
如有投诉，须立即上报行政管家或其授权代表。
  • Complies with hotel's health, safety and hygiene policies and adheresto conduct personnel grooming andhygiene standards
按照酒店健康、安全、和卫生政策执行职责，并坚持监督员工个人形象及卫生符合标准。
  • Attends meetings and training sessions as required
根据要求参加会议和培训课程。
  • Is multi-skilled as a Room Attendant as well as other areas ofHousekeeping
客房服务员和客房的其它区域的职员都应具备较强的工作技能。
  • Adheres to Housekeeping standards and procedures and enforces same
尽量与客房部的标准和程序保持一致。
  • Maintains good relations with Housekeeping staff and other interfacingdepartments, in particular Front Office and Engineering
与客房部及其它相关部门的员工保持良好的关系，特别是前厅部和工程部。QUALIFICATIONS AND REQUIREMENTS 任职要求
  • Diploma or Vocational Certificate in Hotel Administration, HotelManagement or equivalent.
具有酒店行政管理，酒店管理或相关的学士学位或大专水平。
  • 1 year related experience, or an equivalent combination of education and experience.

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