Description:You will be responsible for the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations To assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.Qualifications:Ideally with a relevant degree or diploma in Hospitality management. Minimum 2 years work experience in Guest Services on Manager level, or Assistant Manager level in larger operation. Good problem solving, administrative and interpersonal skills are a must. Membership of the Clef's d'Or would be an asset.