Sr. Operations Program Manager, Devices Operations & Supply Chain

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  • Shenzhen, Guangdong
  • Permanent
  • Full-time
  • 8 days ago
DescriptionEcho Emerging Product Operations team is looking for a Sr. Operations Program Manager (Sr. OPM) to work within the Device Operations group to develop innovative, new to world Amazon devices. You will lead product development during pre-concept stage, and balance a mix of strategic, programmatic, and operational responsibilities to optimize new product cost, quality, and time to market. The individual will have experience in New Product Introduction in an Operations/Manufacturing role pertaining to Consumer Electronics (or similar) and have proven communications skills and ability to influence.As a Pre-Concept Sr. OPM, you will engage with an experienced cross-disciplinary staff to conceive, design and develop innovative consumer products. You must be responsive, flexible and able to succeed within an open collaborative peer environment. This role drives leaders and cross-functional teams across a dynamic organization and requires excellent leadership skills to build trust and drive alignment across all levels of the organization.Key job responsibilities
  • Delivers results on pre-concept programs as the single-threaded Operations owner to lead product development across internal teams and external development/manufacturing partners
  • Develop manufacturing and supply chain strategies to meet product requirements.
  • Support product concept development as Operations lead, contribute to and influence new product design and architecture
  • Execute development builds by overseeing technical issue resolution and production schedule.
  • Regular written and verbal communication to Leadership.
  • Coordinate information flow across teams in support of manufacturing/operations.
  • Drive alignment of processes and initiatives throughout Device Operations organization.
  • Define and guide decisions on type of Variable Engagement Module (VEM) appropriate for the specific product, customer need, and launch schedule.
  • Bring in and incorporate industry best practices into the Product Operations group.
  • Travel as required to accomplish business needs.
A day in the life
As a Pre-Concept Operations Program Manager, your day begins coordinating cross-functional teams across Engineering and Product Management to drive pre-concept program forward. You'll influence product design decisions, develop manufacturing strategies, resolve technical issues, and communicate progress to leadership. By evening, you're talking to teams in China and contract manufacturers, diving into manufacturing feasibility, design proposals, and build and material readiness. Throughout, you're the single-threaded owner ensuring innovative Echo products move from concept to reality.Basic Qualifications- Bachelor's degree or equivalent in a related technical field
- 5+ years of program management or technical project management experience
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with data analysisPreferred Qualifications- Master's degree or above
- 7+ years of consumer electronics experience
- Experience working within a global company, with multi-country responsibilities
- Experience writing and publishing technical documents or equivalent
- Experience in verbal and written communication for executive level leaders
- Experience in creating products and services with hardware and software integratedOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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