Business FunctionTechnology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.Job Objective
Provide operations support to daily production so as to deliver securities services with productivity, high quality, risk consciousness and excellent client service.
Principal Responsibilities
Efficiently and accurately execute account opening and billing processes, and assist with securities transaction settlements and corporate actions.
Process dispatches of holding statements
Process custody account maintenance
Perform static data maintenance and information update.
Provide second level client services. Handle customer inquiries in an efficient manner
Comply with regulatory requirements (such as HKMA, MAS, SFC etc.) and Audit / Risk Management guidelines pertaining to the operations.
Report any suspicious / outstanding transaction or incident to Team Manager, Department Head and other relevant parties for necessary action per the Incident Management Policy
Participate in user acceptance test for system enhancements. Review business requirements and functional specifications. Prepare test cases and conduct testing
Participate in project initiatives and business development, e.g. customer implementation, business continuity management, review of operational procedures, policies and guidelines; specific and job-related training, etc.
Handle regular and ad hoc tasks as designed by Team Manager and Department Head
Key Accountabilities
Accomplish the job objective and perform the principal responsibilities.
Achieve the agreed Key Performance Indicators (KPI) annually.
Requirement
University graduates
1 to 2 years of relevant experience in securities operations. Fresh graduates with good potential and high caliber will be considered.
The role is initially attached to one custody function (settlement, corporate action, billing or account opening). Good performers have the opportunity to rotate to other functions on a fast track for development into well rounded professionals in custody operations.
Knowledge of CCASS, SFC rules, SFO and HKICL
Accuracy and thoroughness in work
Problem-solving skills
Interpersonal and communication skills
Knowledge in MS office
Result- and customer-oriented
Positive attitude and self-motivated
Good team player, supportive and flexible to take up team tasks
Good command in English and Chinese (both spoken & written)
Apply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.We regret only shortlisted candidates will be notified.
