Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.The Position1. Work closely with BAs and service delivery teams to analyze and find out the service competency gap to better meetbusiness improving need, and lead projects to realize the competency of service delivery team with possible trainingresources.与BA 和一线技术团队紧密合作，分析并找出业务改善需求的能力差距，利用培训资源，带领项目改善服务团队这些能力。2. Lead the necessary new courses development according to training requests and curriculum framework to fulfill theneeds of business development, and define the qualification associated with the courses.根据培训需求和课程框架体系带领开发必要的课程，以满足业务发展的需要，并定义课程相关的服务资质。3. Participate in the development of tech assessment, and provide support during the assessment procedures.参与技术评估开发，并在评估过程中提供支持。4. According to tech people training and development plan, deliver training courses for internal employees, customers and distributors in the fields or other campuses.根据技术员工培训和发展计划，为内部员工，客户及经销商提供产品培训。5. Coach trainers, colleagues and students in all learning environments to present the learning content in the most active and efficient way. And adhere to the policy and processes for training to enable a standardized course delivery.在所有学习环境下辅导教练培训师，同事和学生，使学生以最活跃，最有效的方式学习培训内容。并坚持培训政策和交付流程，以保证标准化的授课。6. Evaluate the courses and assess the students to improve course quality.评估课程和评价学生，根据获得的反馈提高由团队经理设定的课程质量目标。7. Arrange training systems, materials and classrooms to ensure that courses can be delivered in optimal conditions(classrooms, systems and lab environment).安排培训系统，材料和教室，确保提供课程能够在最优化条件（教室，系统和实验室环境）下进行。8. Order/return parts/reagent for training requirements, to ensure the training courses can be delivered as scheduled.根据培训要修订购/返回零件/试剂，确保培训课程能如期交付。9. Be responsible for training systems maintenances.维护培训和演示仪器。10. Participate the new products release, and gain field experiences to develop and deliver training that better suits the products and realistic environment参与新产品上市过程，并汲取现场经验，以开发和提供更符合学员现实环境以及产品的培训。11. Be the window person to Global System Support. Report and transfer technical problem to GCS with appropriate channels, and keep in touch with Global Customer Service to ensure existing courses content is up to date.与全球系统支持保持密切联系，通过合适的渠道向GCS 汇报并传送技术问题，并保持跟GCS 的沟通，以保证已有课程的持续更新。12. Other projects or tasks assigned by line manager主管指派的其他任务13. Conduct business in full compliance including but not limited to Roche Secure, Roche Behavior in Business, Roche Competition Law Interactive Dialogues, Roche Safety, Security Health and Environmental Protection遵循罗氏所有合规要求，包括但不限于罗氏信息安全，罗氏商业中的行为，罗氏竞争法互动对话，罗氏安全健康环境等，合法合理开展业务活动14. Understand and fulfill the responsibility of line manager's SHE tasks and duties (as defined in SHE handbook)了解并执行直线经理的SHE职责（详见SHE手册相关定义Who we areAt Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.Roche is an Equal Opportunity Employer.
