Service Associate - Front Office / Front Desk 前台接待

Shangri-La Hotels & Resorts

  • Fuzhou, Fujian
  • Permanent
  • Full-time
  • 29 days ago
About Shangri-La Hotel, FuzhouLocated in the heart of Fuzhou, the capital city of Fujian Province, Shangri-La Hotel, Fuzhou overlooks Wuyi Square and has stunning views of Wushan and Yushan. Within close proximity to the city's shopping sentre and a mere 45 minutes to the international airport, Shangri-La Hotel, Fuzhou is an ideal venue for both business and leisure travellers alike.Shangri-La Hotel, Fuzhou has 414 beautifully appointed guestrooms and suites spread over 26 floors while boasting some of Fuzhou's most spacious and advanced conference and banqueting facilities. For work-life balance, we offer a well-equipped hotel aports and recreational facility in hotel.关于福州香格里拉酒店福州香格里拉大酒店位于福建省省会的心脏地带，位置方便，距离五一广场举步之遥，驱车前往福州长乐国际机场也仅需45分钟。酒店可俯瞰乌山和于山的醉人美景，是商务及观光旅游下榻的理想选择。酒店设有414间布置精美的客房和套房，房间面积从39平方米到237平方米不等，并均配有典雅而现代的装潢。从房内可将福州城的壮丽景色尽收眼底。We are looking for a Service Associate - Front Office/ Front Desk
我们正在寻找一位前台接待员As a Service Associate - Front Desk, we rely on you to作为一名前台接待员，您的主要工作职责为：1. Creating a warm and welcoming arrival for guests, ensuring an effective and efficient check-in2. Ensuring a memorable guest stay by giving caring and courteous guest services, providing information, responding to problems, and dealing with guests in a friendly and ever-hospitable manner.3. Facilitate a quick and efficient departure by ensuring that all guests leave happy with their stay.4. Good understanding of hotel operations, practices and procedures.5. Keep quality service standard to internal and external guests1、为顾客提供热情周到的接待，有效率的登记入住。
2、为客人提供热情周到的服务，回答客人的问题，提供信息。
3、快速有效的退房手续，确保顾客满意的离开。
4、了解酒店运营模式及程序。
5、保证向酒店内部和外部客人提供高质量的服务We are looking for someone who:我们正在寻找一位具备以下条件的候选人：1. Minimum 1 year experience in Front Desk/Guest Relations/Service Center in an International hotel
2. Be familiar with FD service steps and the Opera system
3. Fluent in English.
4. Excellent Skill in communicating with debtors;
5.Good guests service sense and professional skills.1、具备1年以上国际酒店前台/宾客关系/服务中心经验
2、熟练前台操作流程及Opera系统
3、英文流利
4、出色的沟通技巧
5、具备较强的宾客服务意识和专业技能If you are the right person, what are you waiting for? Click the apply button now!如果您觉得您适合以上条件，那还等什么呢？请点击下面的申请按键吧！

Shangri-La Hotels & Resorts