前厅部经理 / Front Office Manager

Shangri-La Hotels & Resorts

  • Shanghai
  • Permanent
  • Full-time
  • 2 months ago
Kerry Hotel Pudong, ShanghaiCelebrate the joy of life at Kerry Hotel, Pudong, the first of a new class of luxury hotels from the Shangri-La Group. With a premier city-center location and cutting-edge facilities, your stay is engaging at every turn.Kerry Hotel Pudong offers 574 guestrooms and suites while boasting some of Shanghai's most spacious and advanced conference and banqueting facilities. For work-life balance, we offer a well-equipped hotel sports and recreational facility in Shanghai, featuring vast exercise and spa options. The bon vivant in you would truly appreciate the exquisite cuisine orchestrated by renowned chefs across 3 restaurants. Top this off with a microbrewery, serving unique, handcrafted beers, and you may not see much of your room.When night (or day) comes, you have the choice of spacious rooms and suites, plus serviced suites in The Residences at Kerry Parkside, just next to the hotel. Even getting to the hotel is a joy.At Kerry Hotel Pudong, you soon realize there are no rules, only possibilities.We are currently looking for a Front Office Manager.As a Front Office Manager, we rely on you to
  • Provide guest serviccs as well as supervision, direction and leadership in the Front Office in accordance with the objectives, performance and quality standards established by hotel guidelines and policies.
  • To provide general management support throughout the hotel at all times, monitoring guest satisfaction, security, and employee's activities.
We are looking for someone who:
  • Takes pride in being a hotelier
  • Preferably comes from a hotel-related education background
  • Preferably has relevant experience with an international 5* hotel group
  • Is self-driven, goal-oriented, willing to challenge the status quo
  • Communicates and writes with fluency in English (and local language)
  • Has excellent communicative, interpersonal, managerial problem solving skills
  • Has excellent time management, multitask organizational skills
If you are the right person, what are you waiting for? Click the apply button now!By applying to this position, you have read, understood and agreed to our Data Protection Policy. (if the hyperlink does not navigate you to the policy, please copy this URL and view in web browser: https://www.shangri-la.com/group/careers/data-protection)

Shangri-La Hotels & Resorts