Head of IT Infra and IT service

Shanghai
Permanent
Full-time

1 month ago

Job Category: Technology Risk & ServicesJob Description:Job DescriptionSeeking a team lead with extensive experience and understanding of the infrastructure/employee platform to join in the team and lead the improvement of infrastructure/employee platforms build up and maintenance to support our asset management business.Job Summary:As a lead, you will be responsible for drive the infrastructure/employee platform projects and support to ensure the platform stability, business as usual and meet the new business requirements. You also need to coach the team member, develop their career, communicate with local and global stakeholders, liaise with different department across the organization to achieve business resultsJob Responsibilities:

Lead the Infrastructure team to manage the company's infrastructure including but not limit to Server, Storage, Virtualization, Data Cetner, Disaster Recovery, OS, Network, Database, Security Devices, etc.
Lead the Helpdesk team to provide support for all company's internal users regarding their desk, tool, access related issues/questions.
Responsible for the Cyber Security Operations and management of the infrastructure, improve the network and data security of the company
Collect the business demand from stakeholder and business users, provide proper infrastructure/employee platform solution and implement it in a cost efficient way
Lead the project management of large infrastructure projects/initiatives, including project initiation, budget, planning, design, implement, test, acceptance, etc.
Manage the team, Coach team member and developer their career, assign tasks to team member and supervise their completion, provide guidance to their day-to-day job
Perform the daily responsibility in a way compliant with law, regulation, code of conduct. Proactively identify risk and remediate them on a timely manner

Required qualifications, capabilities, and skills:

Full-time bachelor degree or above in computer-related majors, with 8 years of infrastructure, IT service or cyber risk experience
Infrastructure or helpdesk related working/management experience in security or asset management company will be a strong plus, experience in other financial company will be a plus
Good knowledge on Cybersecurity principle/design/operations on infrastructure and experience in uplifting the infrastructure to meet higher security and control standard
Proven track record in infrastructure and helpdesk team management experience and people management experience.
Excellent English Proficiency (Both Oral and Written) and good communication skills
Thorough understanding of the infrastructure industry standard, familiar with network, server technology (including virtualization) and storage. Have experience on CISCO network devices, VMWare, NBU, Veeam, Symantec DLP/SEP, BlackBerry, Cortex, etc.
Experience in design SOP and supervise the team execute according to the procedure
Experience in leading the data center migration project or the office move project
Strong infrastructure architecture ability, quick learner
Strong service mindset, can proactively provide service to end users and bring innovative ideas into practice
Knowledge or experience about AI will be a plus

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team: J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

JPMorgan Chase

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