
Executive, APAC Outbound Delivery Service, Fulfillment Operations
- Henderson, NV Shanghai
- Permanent
- Full-time
- End-to-end operational ownership of APAC DC-to-DC transfers and exports to wholesalers’ global locations
- Coordinate air/ocean bookings with Global Logistics; manage documentation and customs clearance alignment with Global Trade Compliance
- Provide track and trace support or escalation support across all modes of transportation: ocean, air, truck, parcel.
- Manage daily hot list of critical shipments, communicate updates with key stakeholders
- Ensure logistics procedures are being followed throughout the shipment process.
- Participate and/or host monthly/Quarterly operational review meeting with LSP
- Drive Routing guild compliance through proactive engagement and audits.
- Monitor and elevate regional delivery KPIs
- Delivery service issue root cause analysis and drive improvements
- Manage outbound billing, centralize the billing form and support setting up billing platform
- Support the sustainability metrics across markets.
- Bachelor’s Degree
- 3+ years in experience of supply chain management, logistics & trade compliance knowledge, LSP management, data analytics
- 3+ years’ experience in cooperating and managing large 3PL contracts.
- Knowledge of SAP/WMS modules and transportation workflows.
- Proven success in supporting multi-country operations, Communication skills for working with both internal & external stakeholders, cross functions, countries, and cultures (English)
- Experience in Freight Forwarding or FIATA related rules and regulations.
- Ability to work independently and in a team environment.
- Demonstrates in management and pyritization skills
Under broad supervision:* Fulfill orders, including order entry, administration and shipping* Process orders * Create capacity plans to support build-to-stock and/or build-to-order environments* Ensure adequate inventory levels are maintained to maximize customer satisfaction and minimize cost* Prepare and maintain volume and demand planning analyses and supply and production schedules based on internal and external information to establish and effectively manage an order backlogKnowledge & Skill Requirements:
- Bachelor’s degree in Supply Chain or related field *Equivalent years of experience in a substantially similar industry may be considered in lieu of a degree to be determined by the nature of the specific job and the hiring manager’s criteria* Three to five years of related experience preferred* Strong written and oral communication skills
- Understands and applies the principles and practices in a recognized professional field requiring extensive academic preparation* Likely to be newly professionally qualified in a specific field, or will have extensive experience in complex technical area* Determines a course of action based on guidelines and modifies processes and methods as required* Generally requires knowledge of company policies, practices, and procedures
- Resolves issues which are often varied and non-routine * Uses previous experience to identify most appropriate option or improve existing approaches* Problems likely to require clarification* Undertakes analysis and investigation to solve differing, but related, problems* Work is performed under general guidance and direction* May require the initiation of contacts to resolve and discuss mutual problems or collaboration on procedures or transactions
- Conveys information to occasionally divergent audiences that may require some persuasion* In some instances will need to convey information to audiences not knowledgeable of the subject matter* Requires objective review of difficult work problems, obtaining cooperation or approval* Understands and communicates fairly complex information within the specialization or recognized body of formal knowledge
- Impact is generally limited to short-term team performance, occasionally on medium-term goals* Supports the achievement of goals through own personal effort * Responsible for planning own work, assessing own progress, and adjusting efforts to meet goals* Beginning to have more of a contributory impact on team performance
- Accountable for meeting own targets which impact the immediate work area* Accountable for own targets which will typically be definable but not always financially measurable * May help coordinate the work of junior members of the team* Accountable for managing own impact on cost and profitability of the business