LEAP-1A&1B Engine Externals Hardware Product Support Engineer

Shanghai
Permanent
Full-time

2 days ago

Job Description Summary All activities relating to enhancing services technology integrating customer data, or capturing engines/products reliability, availability, maintenance, safety and other performance parameters. Includes hourly, nonexempt and exempt employees as well as manager roles responsible solely for these activities. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).Job DescriptionRoles and Responsibilities

Support LEAP-1A&1B ICA (Instruction of Continue Airworthiness) mature, review and update manual content based on engineering input, comparison analysis and fleet input
Own product support engineer responsibly of LEAP-1A&1B engine externals hardware:

Hardware continue improvement support, participate engineering and program review and provide technical input from field operation and other technical perspective
Deliver ICA update for design changes
Manage field issues, support root cause investigation, and develop management plan and customer technical communication
Answer customer technical inquires.
Lead/Support LEAP-1A &1B fleet reliability continue improvement, significant events and complicated fleet issues investigation.
Lead/Support regional customer technical communication and EIS related product support, ensure customer EIS smooth and successful
Prepare and present technical information and recommendations to internal and external customers
Participate on cross-functional teams to address specific organizational technical initiatives

Required Qualifications

Fluent in Mandarin and English
Bachelor’s degree or plus in Engineering, Physics, Mathematics, or Computer Science from an accredited college or university
5 years of experience in engineering position

Desired Characteristics

3+ years of experience in aircraft engine hardware design, analysis, testing or integration is highly desirable
Demonstrated ability to analyze and resolve problems
Ability to plan, execute and document programs with process orientation approach
Strong technical aptitude, including applicable engineering tools and systems
Strong oral and written communication skills
Strong interpersonal and leadership skills
Strong teamwork skills or experience in a teaming environment
Ability to work independently, especially under tight deadlines
Willingness to learn and adapt quickly

Additional InformationRelocation Assistance Provided: No

GE Aerospace

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