Sales Supp. Specialist-Customer Support

Xiamen, Fujian
Permanent
Full-time

17 days ago

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to: Finance Manager__Your role and responsibilitiesIn this role, you will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction.The work model for the role is: {onsite}This role is contributing to the {CPP ID Commercial} in {Xiamen, China}. Main stakeholders are {ELDS}.You will be mainly accountable for:Order Handling and cash collection

Customer master data’s checking, application and maintenance
Order SAP booking in accordance with group and company policy
Payment Tracking, including advance payment and progress payment before delivery
Bank bond application
Customer order delivery arrangement
Sales revenue recognition and customer invoice issuing
Contract file management

Internal control

Internal control for O2C process, optimize the commercial related process
Always look at opportunities to improve current process, for both effectiveness and simplify, remove the barriers to execution

Our team dynamics
You will join a {dynamic, talented, high performing} team, where you will be able to thrive.Qualifications for the roleAbility

Work with strong sense of responsibility and good work attitude.
Be good competence on handling job under pressure.
Strong cross function coordination skills, good teamwork spirit, problem-solving skill.
Good communication skill.

Knowledge, Skills and Experience

Bachelor’s degree or above, major in Finance, Law, International trade, Economic related.
A good understanding of Contract Law / Terms and Conditions
Be fluent in both written and spoken English
Good at Microsoft Software: Excel, Power Point etc.

More about usABB is a technology-based provider of power and automation products, systems, solutions and services. Building on our core strengths of technology leadership, pioneering spirit and a sustainable approach to business, ABB helps our customers to become more profitable while lowering environment impact.Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.Ready to make an impact?Apply today or visit to learn more about the impact of our solutions across the globe.

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