Consult with meeting planners during the pre-meeting planning process to determine the best meeting room configuration, meeting/break process recommendations, menu planning, catering coordination, table arrangements, decoration options, and more to improve meeting efficiency and productivity在会前策划过程中,与会议策划人协商确定最佳会议室配置、会议/休息流程建议、菜单规划、餐饮协调、餐桌安排、装饰选项等,以提高会议效率和生产力Meet daily with each meeting planner to report on daily activities, review any exceptions to consumption, bills, and contract bills, and review estimates of final bills每天与每个会议策划者会面,汇报日常活动,审查消费、账单和合同账单的任何例外情况,并审查最终账单的估算Plan and organize pre-meeting meetings with clients and catering staff to identify ways to enhance the guest experience策划并组织与客户和餐饮人员的会前会议,以确定提高客人体验的方法Plan and organize pre-meeting meetings with clients and catering staff to identify ways to enhance the guest experience根据情况指定为联络点,提供即时协助,以迅速满足客户的需求,并使他们的活动顺利进行Oversee the organization of post-event calls and the collection of feedback surveys and track customers to obtain campaign feedback and identify further business opportunities监督活动后电话的组织和反馈调查的收集,并跟踪客户获取活动反馈并识别进一步的商业机会Where applicable, supervise, manage and train meeting and event supervisors and conference and event coordinators to carry out their responsibilities to drive the highest level of conversion在适用的情况下,监督、管理和培训会议和活动主管和会议和活动协调员,以履行他们的职责,以推动最高水平的转换Work closely with reservations, marketing and catering to ensure the integration of event accounts与预订部、市场销售部和餐饮部紧密合作,确保活动帐目的整合In the event of a problem that is not properly handled, we actively act as a coordinator for the client and the MICE executive team when appropriate to facilitate the successful completion of the business如遇问题未妥善处理,则在适当时积极担当客户和MICE执行团队成员的协调人,以促成业务圆满达成【岗位要求】Good communication and negotiation skills良好的沟通和谈判技巧Ability to be proactive and meet deadlines and commitments to complete tasks and projects积极主动的能力,在截止日期和承诺前完成任务和项目Maintain a high level of knowledge relevant to policies and procedures and effectively communicate knowledge to all personnel where applicable