IMS Application Support

Hitachi Digital Services

  • Xiamen, Fujian
  • Permanent
  • Full-time
  • 16 days ago
Location: Xiamen, Fujian, ChinaJob ID: R0122294Date Posted: 2026-03-31Company Name: HITACHI ENERGY (CHINA) LTD.Profession (Job Category): Customer Service & Contact Center OperationsJob Schedule: Full timeRemote: NoJob Description:The opportunityHitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We are advancing the world’s energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future – for today’s generations and those to come.
At Hitachi Energy, whether you are a pioneer confronting the market, an engineer driving technological innovation, or an enabler enhancing organizational effectiveness – this is where your unique value converges. Your professional expertise will transcend conventional boundaries, making extraordinary contributions to our collective evolution.How you’ll make an impact1. You will respond to and assist with indirect procurement related queries from internal clients, helping them navigate through the tool, guide stakeholders through procurement procedures, ensuring they understand and can execute tasks in line with company policies and system requirements and coordinate with cross-functional teams to help resolve procurement-related issues and ensure alignment with broader business needs also ensure compliance with procurement policies and standards, offering support and clarification to others as needed.2. You will participate actively in User Acceptance Testing (UAT) activities by preparing test scenarios, executing test cases, validating fixes and enhancements, and coordinating with business users, IT, and vendors to ensure business readiness of changes, support post‑deployment activities including hyper care and stabilization, ensuring that system changes are smoothly adopted and issues are addressed promptly also own and manage IMS documents and content across multiple platforms, ensuring that operating procedures, guidelines, and how‑to materials are accurate, up to date, and aligned with the global IMS operating model.3. You will identify recurring issues, gaps in documentation, or training needs, and proactively contribute to process improvements and user enablement initiatives, manage and take proactive measures to monitor, update, and safeguard internal catalog and operationalized contract material content also ensure seamless integration for use in client requisitions, to drive improvements and optimize processes efficiency for semi-automated order handling.4. You will be assertive, resilient and welcomes change, engages interest and participation of others and has a collaborative approach to working together, proactively contributes to the team and actively committed to teams development, is self-aware and optimistic and has outside the box thinking, shows moral courage, openness and honesty in all dealings and strong ownership of entrusted tasks with can-do and will-do attitude.5. You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.6. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.Your background1. You hold a bachelor’s or master’s degree in Supply Chain, Business Administration, Finance or related discipline.2. Required with 2+ years of experience in Supply Chain, familiar with Indirect procurement processes, also experienced in operating SAP Ariba is strongly preferred.3. Strong written and verbal communication skills with ability to interact with internal stakeholders (e.g., finance, business departments) and external suppliers in English.4. Basic understanding of procurement compliance requirements and vendor management fundamentals.5. Ability to orchestrate and coordinate teams across functional areas, business lines, and countries.6. Strong knowledge/ use of standard office technology landscape Microsoft applications and ERP systems.7. Detail-oriented, with strong organizational skills to manage multiple tasks and ensure accuracy in procurement documents.8. Proactive problem-solving attitude, able to identify and resolve operational issues in a timely manner.More about us
We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :1. Up to 30 days full paid leaves per year
2. Flexible Benefit program (Supplementary Pensions included)
3. Medical Insurance(outpatient and inpatient)
4. Long service awards
5. Flexible Working(subject to role)Are you ready for an exciting new challenge? Does the above description sound like you? Welcome Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don’t delay, apply today! All other questions can be directed to Talent Acquisition Partner: Alice Zhao, WeChat: alicezhao2020.Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Hitachi Digital Services

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