Product Quality Assurance

Zalora

  • Guangzhou, Guangdong
  • Permanent
  • Full-time
  • 12 days ago
Global Fashion Group is the leading fashion and lifestyle destination in growth markets across LATAM, SEA and ANZ. From our people to our customers and partners, we exist to empower everyone to express their true selves through fashion. Our three e-commerce platforms: Dafiti, ZALORA and THE ICONIC connect an assortment of international, local and own brands to over 800 million consumers from diverse cultures and lifestyles. GFG’s platforms provide seamless and inspiring customer experiences from discovery to delivery, powered by art & science that is infused with unparalleled local knowledge. As part of the Group’s vision is to be the #1 online destination for fashion & lifestyle in growth markets, we are committed to doing this responsibly by being people and planet positive across everything we do.THE ICONIC is the leading online fashion and lifestyle retailer in Australia and New Zealand. We are committed to delivering high-quality, on-trend products to our customers. Our Own Brand team is dedicated to creating exclusive collections that reflect our values of quality, innovation, and customer satisfaction.About the jobLocation: Guangzhou City, ChinaDepartment: Own Brand - SourcingReports To: China Office ManagerABOUT THE ROLEWe are looking for a dedicated and detail-oriented Product Quality Assurance professional to join our Own Brand sourcing team. In this role, you will be responsible for ensuring that all products under THE ICONIC’s own brands meet our rigorous quality and compliance standards. You will work closely with suppliers, buying teams, garment technique teams, and internal stakeholders to monitor product quality, identify and resolve issues, and support continuous improvement initiatives.Responsibilities:
  • Product Inspections and Quality Control
  • Oversee quality assurance processes for own brand products from development through to final production.
  • Conduct inspections and quality checks at various stages of the production process, both on-site at factories and in-house.
  • Review products against approved samples, specifications, and quality benchmarks to ensure that workmanship, measurements, and overall products conform to defined product specifications and regulatory compliance standards.
  • Identify, document, and report quality issues, non-conformities, and potential risks.
  • Own the execution of the inspection process from Purchase Order (PO) receipt, to reporting and disposition of identified issues
  • Create and upload inspection reports into own brand’s QC reporting system
  • Collaborate with suppliers and own brand garment tech teams to resolve quality concerns and implement corrective actions.
  • Ensure all products comply with relevant safety, regulatory, and company standards.
  • Maintain accurate records of inspections, test results, and quality reports.
  • Provide feedback and training to suppliers and internal teams on quality standards and expectations.
  • Participate in product development meetings and pre-production sample reviews as required.
  • Support for product measurement and cost, calculate consumption of the product.
Requirements :
  • At least 5 years’ experience in product quality assurance, quality control, or a similar role within the apparel or consumer goods industry.
  • Diploma or degree in Textile, Apparel, Fashion, or a related field preferred.
  • Strong understanding of garment construction, materials, and production processes.
  • Knowledge of international quality standards and compliance requirements.
  • Excellent attention to detail and analytical skills.
  • Communicate with honesty and kindness, strong communication and interpersonal abilities, with both offshore suppliers and internal departments.
  • Ability to work independently and travel to supplier sites as needed.
  • Proficiency in Microsoft Office Suite; experience with PLM or quality management systems is an advantage.
  • Organised with impeccable attention to detail, with an ability to anticipate problems and provide suitable solutions.
  • Willing to learn and adapt new things, strong result-orient and problem solving skills.
  • Good written and spoken English communication skills.
WHAT WE OFFER YOU
  • The unique opportunity to have a serious impact on the future of fashion.
  • A dynamic working environment shaping the face of fashion e-commerce in growth markets.
  • Opportunity to be part of a fast-growing business, gain working exposure across the group.
  • Work closely with global teams with an international mindset.
Apply today and join GFG/THE ICONIC in this exciting role shaping the face of fashion e-commerce!Global Fashion Group embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

Zalora