QPC Engineer

• Responsible quality specialist for designated products in series production and interface to customer quality.
• Preventing defective parts from reaching customers.
• Processing customer complaints as well as identifying quality problems.
• Maintenance of the quality assurance plan and coordination quality matters in case of technical changes.
• Monitoring customer specific supplier evaluation/portals and statistical evaluation of quality key performance indicators to improve the product quality continuously.

• Timely processing of customer complaints according customer requirements (customer portals, 8D report, problem solving documentation, etc.)
• Creating risk analyses (FMEA) and initiate corrective measures with those responsible including effectiveness check
• Identification of quality and service problems and support to initiate corrective measures with those responsible including effectiveness check
• Maintenance/updating of the quality assurance plan for series production in alignment with manufacturing engineer / mechanical engineer (Control Plan, FMEA, Parts History List, etc.)
• Transferring the content of Control Plan into plant specific tools, assuring sufficient information of those responsible, checking correct application and reviewing/updating the Control Plan based on customer's feedback, internal performance and risk assessment (e. g. P-FMEA)
• Carrying out assigned tasks according the product development process (PEP)
• Evaluation of internal and external change requests concerning quality aspects. Coordination of validation and release of initial-samples according customer requirements in series production
• Monitoring customer specific supplier evaluation (e.g. customer portals) and ensure data conformity with HELLA's data systems. Informing of those responsible in the case of critical situations and initiate measures
• Statistical evaluation of quality key performance indicators to identify possibilities of product optimization. Informing of those responsible and initiate measures
• Arrangement, coordination, monitoring of internal and external sorting and reworking activities in agreement with those responsibilities
• Involvement in external or carrying out internal audits

• Bachelor in Engineering or related field
• More than 3 years' work experience in quality

• Automotive related industries experience
• Familiar with manufacturing processes
• Proficiency in quality standards, and familiarity with quality improvement tools (e.g. SPC, FMEA, 8D)
• Communication and cross-functional collaboration skills
• Strong sense of responsibility
• Logical thinking
• Good oral and written English
• Customer focus
• Collaborates with others

Hella