
Process Analyst
- Suzhou, Jiangsu
- Permanent
- Full-time
- Participate GFS APAC operation and understand process execution, control, analysis, and reporting activities.
- Analyze existing processes and propose improvement opportunities for further evaluation.
- Provide 1st line operational support. When know-how questions, provide answer following process standard, liaising with GPO or GFS internally. When system issue, assign ticket to right contact and monitor progress per priority.
- Support GFS APAC to enhance documentation and capitalize experience from operational issue resolution, further improve efficiency in future.
- Support global projects deployment in GFS APAC, or GFS APAC projects, by providing process insight and structuring local requirement to project team, explaining process & technical change to local team, facilitating user testing and go-live hyper care.
- University degree of Bachelor, with a focus on Finance (Accounting or Controlling), Economics, IT, Computer Science, Digitalization, or with a strong focus on digital technology enablement for finance processes.
- 1-3 years of professional experience in a similar position, preferably in a shared service center.
- Experience in a highly IT driven environment.
- Very profound knowledge of ERP tools, especially SAP FICO.
- Experience with reporting tools
- Experience with new technologies (e.g. robotics)
- English fluently spoken and written, other APAC languages is a plus.
- Understanding on digitalization & automation in finance
- Understanding on business requirement
- Good communication & influence skill
- Good analytical skills
- Thirst for knowledge
- Team Player
- Intercultural awareness
- High load capacity
- Enthusiasm / positive basic attitude
- On-time delivery