
Professional Certified Life Coach
- Shanghai
- Permanent
- Full-time
Onsite/Hybrid/Remote: Remote or hybrid depending on shifts
Required languages: Mandarin and EnglishWhat you will do:The Certified Coach will be part of a global coaching team and responsible for delivering telephonic and video coaching and mindfulness products. Products include wellness, life, and tobacco cessation coaching and the Aware Mindfulness Program.Responsibilities:
- Delivering a variety of coaching products including wellness, life, and tobacco cessation coaching (telephonic and video) and the Aware mindfulness program.
- Establishing and maintaining relationships with coaching clients.
- Following up with clients per departmental standards to ensure client engagement.
- Tracking all follow-up, notes, appointments in the coaching case management database.
- Successful implementation of client centered motivational interviewing-based coaching model.
- Assisting with engaging clients in coaching services.
- Bachelor's degree or higher.
- Strong communication skills in written and spoken English and Mandarin.
- Three to five years of experience in coaching field and/or health and wellness.
- Applicants must hold professional coach certification and graduate certificate from coach training program e.g. ICF (International Coaching Federation) certification or be a NBHWC National Board-Certified Health and Wellness Coach.
- Experience with mindfulness, resiliency training, and tobacco cessation a plus.
- Excellent interpersonal, written, and oral communications skills, with a focus on telephonic and video experience.
- Skilled in reflective listening and motivational interviewing.
- Excellent organizational, time management, customer service and analytic skills.
- Strong knowledge of Microsoft office applications and comfortable using multiple computer based applications and ability to navigate proficiently in varying databases.
- Comfortable in a fast-paced work environment while maintaining a high level of quality and productivity.