Universal Banker Type 2 HSBC China
HSBC
- Dalian, Liaoning
- Permanent
- Full-time
Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become a global wealth manager with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.We are currently seeking an experienced professional to join our team.In this role, you will:
- Manage counter operations to ensure compliance with regulation and internal procedures
- Maintain counter transaction standards and efficiency
- Assist Branch OPP DM on counter related matters
- Deliver quality customer service with continuous improvement and minimum complaints
- Enhance service & sales culture among Counter Services Team
- Achieve Premier/Advance customer number with quality referrals
- Develop a well-trained and motivated counter team
- Establish a database of all job-related knowledge and regulation
- Guide counter team members through further career development
- Protect the bank’s interest and provide overall administrative support to sub-branch
- Be suspicious of money laundry activities and act accordingly on prevention or remedy
- Bachelor's degree;(recognized by the state)
- Good command of English and Chinese;
- Be meticulous and detail-oriented;
- Be able to work efficiently and willing to take stable but routine job;
- With good communication skill