Engineer III, Field Applications
Thermo Fisher Scientific
- Shanghai
- Permanent
- Full-time
- Perform OFI & LIT product demonstrations, including the development of new techniques and applications for Thermo Fisher partners and customers.
- Cultivating positive customer relationships and acting as a high-level customer interface for specific instrument/applications issues, explaining complex technology details, giving in depth technical presentations, and assisting in applications development.
- Conduct standard acceptance test & customer acceptance test for new tool installed. Customer support and applications training post sales cycle and after instrument has been installed.
- Provide continuous feedback to product groups on system performance, features, and potential problems while collaborating with marketing/development groups on future product developments.
- Typically requires preferred MS degree in semiconductor, micro-electronics and/or Physics with strong semiconductor background in critical EFA application areas
- Knowledge and recent hands-on experience with EMMI/SLS/OBIRCH/Lock-in thermal emission is required. Knowledge of advanced analytical techniques desirable.
- 3 years+ experience in a relevant commercial/research establishment with recent experience applying EFA technology.
- Knowledge on semiconductor devices/ materials/ process flow.
- Knowledge of advanced technology diagnostics as well as fault finding techniques, operational optimization, and experience of analytical equipment; specifically EFA tools.
- Excellent, hard-working, clear Chinese and English communication skills, both written and verbal, with a diverse audience are critical to the success of this position.
- Excellent customer interfacing skills a must
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