Analyst - Supply Assurance Support
Molex
- Shenzhen, Guangdong
- Permanent
- Full-time
- Support on new program launch:
- Closely communicate with the sales team on the new program launch information. Clearly understand customer demand.
- Ensure forecast is input into the forecasting system, ZAPO, by the Sales Engineer.
- Working with Demand Planner to ensure a planning strategy is put in place to support the new program ramp.
- Communicate with the Manufacturing plant to ensure the planning strategic is being executed.
- Verify capacity is enough to support customers' long-term demand. Work with the plant for a solution if capacity is not enough.
- Effectively communicate with the Sales, Demand Planner and the plant on significant demand changes and react accordingly to meet customer requirement.
- Regular review the new program status with related parties, identify obstacles and barriers. Work with the responsible parties for resolutions. Escalate to senior management for support if needed.
- Regularly report the new program status to Customer Service and Sales teams.
- Support key product series:
- Track customers/market in mid and long terms demand changes are aligned with demand plan by Demand Planning team.
- Regularly check the demand and supply status on key product series and identify if there is any supply issue in mid and long terms.
- Represent Global Sales Management (GSM) to work with Product Division on the supply issue if supply plan cannot meet customer's long-term demand and update to GSM.
- Regularly review and analyse customer expediting record in Salesforce, identify the supply gap and drive for improvement.
- Participate in GSOP&E process steps and work with the team on the monthly cadence.
- Highlight any potential supply issues to the Network Supply Planner in advance and seek for proactive actions.
- Suggest on supply strategy on key products on level loading to support customers' future demand.
- Share demand and supply knowledge to Sales, Customer Service teams.
- Supply optimization on supply limitation:
- Collect the min customer demand from Customer Service/Sales teams and represent GSM to optimize the plant's output.
- Work with Plant Planner on prioritizing the output of different part numbers.
- Prioritize the supply quantity to meet customer's absolute minimum requirement.
- Highlight any customer line down/shortage to Plant and work for solution promptly.
- Collaborate with Network Supply Planner, Global Product Manager on capacity expansion and resolve the supply shortage rapidly.
- Other:
- Provide data, analysis, reports, etc. to management as requested.
- Engaged with Sales/CSR to provide regular information or reports to support strategic customers as necessary.
- Support Molex quality programs by following approved policies and procedures.
- Perform other related duties as assigned by management.
- Diploma in related area of study or relevant work experience
- Min 3 Years in related Planning, Sales or Customer Services experience
- Experience of SAP, BW
- Knowledge of MS Office Suite
- Excellent analytical and problem solving skills
- Good organizational and follow-up skills
- Good interpersonal skills to work effectively and persuade others.
- Good written and verbal communication skills