销售运营支持主任 Financial Processing Executive

• Oversee the day-to-day process of opening new customer accounts and closing existing ones at the Market Unit (MU) level, ensuring accuracy and timely updates of all account information.
• Maintain and update the account tracking sheet for the MU level.
• Support the business team in preparing relevant documents in accordance with the company's customer master data control point guidelines.
• Manage the annual customer contract renewal process.

• Process master data change requests from the MU, participate in master data standard reviews, and effectively communicate with business requestors.
• Update MU, Regional Unit (RU), and Area Unit (AU) information in the SAP system.
• Ensure the accuracy of customer information updates within the SAP system.

• Handle various financial processes related to customer accounts at the MU level, including: processing customer refund requests, managing special approval requests for customer projects, handling inventory clearance applications, processing project agreements, and managing account reconciliation statements.

• Responsible for the calculation and management of sales incentives at the MU level.
• Track sales incentive target setting and achievement on a weekly basis.
• Drive the standardization of the sales incentive process through the use of PBI tools and end-to-end BU/MU communication.
• Perform sales incentive calculations, including SDO, MS, NR, and WDND.

• Develop and maintain strong, collaborative relationships with Market Unit (MU) Commercial teams and CSSC partners, ensuring the highest levels of agility and support are consistently delivered.

• Assist the General Sales Support Lead in executing initiatives aimed at enhancing service offerings, contributing to continuous improvement and operational excellence. Qualifications:

• Master data management or related experience for 2 years.
• IDT Customer daily operation experience.
• Bachelor’s degree or equivalent international qualification
• Experience in service center (preferred)
• Experience in Fast Moving Consumer Goods Companies for 2 years.
• Comfortable with large sets of data and reporting tools
• Technical experience in SAP.
• Proficiency in basic Microsoft applications (Excel, Word, PowerPoint, PBI, Outlook and other)
• Ability to read and write in English (essential), speaking (preferred) and fluency in Mandarin

PepsiCo