HR Services Team Manager

Shanghai
Permanent
Full-time

1 month ago

About SignifyThrough bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.More about the roleJob SummaryLeads a team responsible for delivering HR services to employees. Ensures compliance with company policies and legal regulations. Collaborates with various departments to improve HR processes and services.Key Areas of Responsibility

Oversees the daily operations of the HR services team, ensuring efficient and effective service delivery.
Develops and implements strategies to improve HR services and processes.
Monitors team performance and provides guidance and support for professional development.
Ensures compliance with all relevant labor laws and internal company policies.
Collaborates with other HR departments and/or enabling functions to align services with overall HR goals.
Resolves complex issues and inquiries in a timely manner.
Responsible for managing performance and responsible for the team delivery in the given domain
Responsible for workforce planning, ensuring required skills, competencies and capacity of the team
Service as an escalation point for client
Manage overall domain, including the design, deployment of roles, responsibilities and processes including the staffing and training of required position
Initiates and implements continuous improvement.
Ensure performance of 3rd party provider is monitored and managed, and that process issues and other business requirements are effectively handled

Critical Experiences

Bachelor's degree in Human Resources, Business Administration, or a related field.
Minimum of 5-7 years of experience in HR services and managing HR processes.

Everything we’ll do for youYou can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.Come join us, and together we can light up the future.

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