Senior Solutions Engineer

Shanghai
Permanent
Full-time

22 days ago

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.Job Summary
As a Senior Solutions Engineer at Parametric Technology (Shanghai) Software Co. Ltd., you will be a key technical expert responsible for understanding customer needs, demonstrating the value of our cutting-edge software solutions, and guiding customers through the implementation process. You will bridge the gap between technical capabilities and business requirements, ensuring successful adoption and maximum ROI for our clients.Job Responsibilities

Collaborate with sales teams to understand customer business challenges and technical requirements.
Conduct in-depth product demonstrations and technical presentations tailored to specific customer needs.
Develop and deliver proof-of-concept (POC) projects to showcase the effectiveness and suitability of our solutions.
Provide expert technical consultation and guidance throughout the sales cycle, addressing customer questions and concerns.
Design and propose optimal technical architectures and implementation strategies for customer environments.
Act as a technical liaison between customers and internal product development teams, providing feedback and insights.
Assist in the creation of technical proposals, statements of work, and other sales collateral.
Stay up-to-date with industry trends, competitor offerings, and the latest advancements in our product portfolio.
Mentor junior solutions engineers and contribute to knowledge sharing within the team.

Job Qualifications

Bachelor's degree in Engineering, Computer Science, or a related technical field. Master's degree preferred.
5+ years of experience in a pre-sales, solutions architecture, or technical consulting role for enterprise software.
Strong understanding of enterprise software sales cycles and customer engagement strategies.
Excellent presentation, communication, and interpersonal skills with the ability to articulate complex technical concepts clearly.
Demonstrated ability to understand business problems and translate them into technical solutions.
Experience with CAD Customization
Ability to travel to customer sites as needed.
Fluency in Mandarin Chinese and English is required.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."

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