Assistant Manager - Consumer & Shopper Insight

• Define insights protocols and deliver insights for brand strategy
• Development of creative strategy insights in support of business and creative brief, early and late-stage creative development, consumer co-creation, evaluation and testing.
• Development of campaign strategy insights in support of campaign development, consumer co-creation, evaluation and testing.
• Development of innovation opportunity identification, concept development and assessment, product and packaging development, early and late-stage consumer co-creation, evaluation, testing and tracking.
• Devise, manage and deliver insights to support launch of new regional and local brands, driving the innovation pipeline, development of visual identity for regional and local brands and development marketing campaigns for regional & local brands
• Application of product-concept testing protocols for innovation projects (with TCR, R&D)
• Work together with IMX team to develop insight to support creating E2E consumer journey more effectively and efficiently.

• Partners with the Category team and the CCL team with clear actionable commercial insights based on primary sales, channel, pack, price linked analytics
• Executes all ad hoc research projects across categories that include price, pack or channel variables – example conjoint studies
• Delivers insights to IMX to support package design, design guidance and standards and apply thinking marketing around E2E shopper journey (Experience Orchestration and Experience Consistency)
• Executes shopper understanding with focus on key OU channels and shopper journey. Generates key shopper insights by channel
• Unearths digital shopper insights and works closely with the CCL and IMX teams to drive the execution of digital and ecommerce plans

• 1-3 years of experience including Business intelligence (Priority), Consumer / Shopper Research, Marketing / Business strategy

• Always obsess for and stay connected on the new ways on driving insight
• Be a key partner to enable better business decision making founded on deep insight.
• Collaborative in nature, comfortable both contributing to and utilizing global insights, strategies and activations from around the network

• Be a visible and proactive contributor.
• Be a fact-based voice, gaining seat at the table in business process and decision making.

• Able to work on frameworks and research models for diverse marketing and consumer insights problems.
• Required to tackle structured and unstructured problems coordinating all phases of analysis from formulation to conclusions / recommendations.
• Ability to orchestrate multiple stakeholders, delivering the highest priority in a holistic fashion.
• Ability to analyze complex issues and bring together multiple concepts across functions to define the strategic opportunities for the business.

• Good to be a clear and inspiring communicator. Must be able to translate insights information into compelling business implications and call to action/ recommendation to the business.
• Good in multipoint / multilevel communication. Comfortable interaction with Marketing and Category leads, and IMX, Front Line teams.
• Comfortable in high pressure and uncertain environments including contract negotiation, strategy and business review discussions. Communication style: Calm / collected under pressure. Fact based argumentation.
• The role communicates internally across OU Mkt (category team, IMX), OU C&CL, CCMG, digital, BI team and the broader insights community (Global team + 8 OUs + Platform Service).

• MASTERY OF (REQUIRED)
• CONSUMER & SHOPPER RESEARCH TECHNIQUES
• STRONG DATA ANALYTICS SKILLS, INCLUDES BIG DATA ANALYSIS TECHNIQUES
• AGENCY AND PROJECT MANAGEMENT

• EXPERIENCE IN BI TEAM IN FMCG
• EXPERIENCE IN FMCG MARKETING
• EXPERIENCE IN RESEARCH AGENCY

Coca-Cola