Technical Service & Development Engineer, Battery

Trinseo

  • Shanghai
  • Permanent
  • Full-time
  • 1 month ago
OverviewTrinseo is a different kind of global materials company – at the intersection of people, technology, and customers. We are a world leader in the production of plastics and latex binders. Our culture is built on passion and innovation.A career at Trinseo presents a unique opportunity to work in a highly collaborative environment. Helping customers solve their most complex material challenges is the reason we come to work each day. We are seeking innovative thinkers – ready to tackle any challenge and passionate about delivering value.As a global materials solutions provider focused on delivering innovative and sustainable solutions to our customers, we need people to feel respected and included so they can be more creative, innovative, and successful. We strive to create workplaces that reflect all communities and customers we serve and where everyone feels empowered to bring their full, authentic selves to work. That's why we're fully committed to inclusion across race, gender, age, religion, identity, and experience to drive us forward every day.ResponsibilitiesTechnical support
  • Deliver high-quality, timely responses to technical inquiries from customers and distributors.
  • Resolve customer technical issues through proactive collaboration with customers, account managers, technical teams, plant personnel, and other stakeholders—ensuring high customer satisfaction with our solutions.
  • Support customers in effectively applying our products, highlighting the value proposition in their specific applications.
  • Develop a strong understanding of the core technologies behind our binder products and the battery applications of our customers. Clearly articulate how and why our products are used in customer processes.
Application development
  • Develop and refine application testing methods to enhance performance evaluation and product validation.
  • Gather and translate customer technical requirements into binder-specific language to guide product development.
  • Collaborate with the global R&D team to develop binder solutions.
Customer development
  • Collaborate with account managers and distributors to technically promote Trinseo solutions to customers.
  • Develop sales toolkits and deliver technical training to customers and distribution partners.
Qualifications
  • Master degree or above in electrochemistry, chemistry or material science
  • 5+ years’ work experience in Li-ion battery industry, preferred process development engineer, product development engineer, formulation development engineer
  • Strong team player with excellent collaboration skills
  • Proven accountability and a strong sense of ownership
  • Results-driven with a proactive, problem-solving mindset
  • Expertise in battery manufacturing and testing processes
  • Proficient in written and spoken English
  • Effective communicator with strong presentation skills
The onboarding date will be Jan of 2026.Equity and InclusionWith our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives, experiences and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, work and life experiences and many more factors contribute to this diversity. We welcome all applicants, regardless of their backgrounds, and are committed to a fair and inclusive hiring process.

Trinseo