
Program Manager, Senior
- Shenzhen, Guangdong
- Permanent
- Full-time
Program ManagementGeneral Summary:Develops, defines, and executes plans of record, including: schedules, budgets, resources, deliverables, and risks. Monitors and drives the program from initiation through delivery, interfacing with internal and external stakeholders across functions on technical matters, as needed. Monitors budget/spending, on-time delivery, and achievement of program milestones. Represents the program and drives alignment across stakeholders.Additional Job DescriptionPreferred Qualifications:
- Master's degree in Engineering, Computer Science, or related field.
- PMP Certification.
- 7+ years of Program Management or related work experience.
- 3+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).
- 2+ years of experience working in a large matrixed organization.
- 2+ years of experience with program management tools such as dashboards, Gantt charts, etc.
- Coordinate cross functional teams for customer requirement collection, prioritization, triage, feasibility evaluation and work with cross-geo development team for a delivery plan.
- Collaborates with key stakeholders and program sponsors to develop goals, set the prioritization of deliverables, and discuss necessary priorities and stakeholder needs
- Manages and takes responsibility for multiple small programs/technology with moderate complexity or a single complex program/technology by applying up-to-date program management knowledge to meet deadlines.
- Develops and manages the execution of the program Plan of Record (e.g., on time, on budget, within scope) for multiple small programs or a single medium sized or complex programs/technologies which includes schedule and resource forecasting, stakeholder identification, method and frequency of communication, scope, and prioritization.
- Tracks and manages all key metrics pertaining to a program and identifies when metrics deviate significantly from Plan of Record; escalates issues in a timely manner and proposes corrective actions.
- Manages and prioritizes the work of the program team by establishing schedules, task assignments, and tracking tasks of team members.
- Identifies program issues/risks and creates a risk mitigation plan for multiple small programs or a single medium sized or complex program. Maintains and updates the risk tracker.
- Helps to promote program vision and objectives within own team, and ensures program objectives are met or exceeded.
- Supports the adoption of processes by applying best practices and identifying and recommending process improvement opportunities within respective programs.
- Working independently with little supervision.
- Making decisions that are moderate in impact; errors may have financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct.
- Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents.
- Having a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to provide input on key decisions).
- Completing tasks that do not have defined steps; simultaneous use of multiple mental abilities is generally required to determine the best approach; mistakes may result in significant rework.
- Exercising substantial creativity to innovate new processes, procedures, or work products within guidelines or to achieve established objectives.
- Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required.
- Occasionally participates in strategic planning within own area affecting immediate operations.
- Financial accountability (e.g., does not involve budgeting responsibility).
- 4+ years of Program Management or related work experience.