Field Process Engineer III
Lam Research
- Shanghai
- Permanent
- Full-time
- Provide process support, installation, resolve and improve process/system/productivity, and develop processes of new applications of Lam equipment at customer sites.
- Complete Design of Experiments (DOE) evaluations to characterize process window for new installations or recommended field hardware modifications.
- Design and conduct experiments, collect data, analyze results, generate reports, and provide recommendations.
- Develop new processes for small variants to existing customer applications.
- Performs application related Project Management, including planning, defining problems and objectives, developing an approach, and providing recommendations.
- Collaborates with cross-functional teams and customers to understand their needs, technology roadmaps, process flow, requirements, and business challenges.
- Represent Lam to our valued customers and deliver exceptional customer satisfaction.
- Present technical and marketing materials with a win-win mindset to keep customers informed about products and services to address their needs.
- Provide technical instruction and mentoring for more junior engineers.
- PhD in Electronics, Chemistry, Physics, Material Science, or related field; or Masters of Science with 3+ years of relevant work experience; or Bachelors of Science with 5+ years of work experience.
- Proficiency in computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.
- Excellent communication, written and verbal, and customer relationship skills.
- Ability to work in a cleanroom environment, wearing personal protective safety equipment, or cleanroom suit, and on-call if needed.
- In-depth understanding of Statistical Process Control (SPC) and/or Design of Experiments (DOE).
- Foundational analytical, problem solving, and decision-making skills.