Associate QA and Test Analyst
HSBC
- Xi'an, Shaanxi Guangzhou, Guangdong
- Contract
- Full-time
Wealth & Personal Banking serves more than 50 million customers worldwide with a complete range of Wealth & Personal Banking services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.We are currently seeking a high caliber professional to join our team as Business Associate QA & Testing Analyst.. * Responsible for Business Testing with the local countries for changes to the digital channels in public website, Internet Banking, Share dealing, and Mobile
- To ensure these meet customer expectations both internal and external, ensuring defects are identified and tracked before release
- Undertake test preparation for a variety of projects resource estimating, planning, scoping, identifying data and environment requirements.
- Write and review range of testing documentation.
- Coordinate testing tasks for specific projects, progress issues and escalate where necessary
- Plan and support validation activity for live releases of new services.
- Work collaboratively with software delivery and change delivery, Marketing and operational areas
- Adoption and use of testing standards and processes
- Chair and/or attend project update meetings, deliver project updates and escalate any known issues and concerns
- Adherence to mandatory objectives
- Alignment of activity to departmental governance
- Excellent knowledge and experience of the testing process
- Strong awareness of digital channels and customer expectations
- A strong team player who is highly collaborative recognizing their specialized role in the department and acknowledging other areas and individuals roles and responsibilities.
- Good communication skills, both written and verbal, to explain complex issues
- Good decision making skills to be able to evaluate importance of defects found during testing, based on impact
- Enthusiastic and self-motivated
- Innovative having the ability to approach things differently or do different things to deliver goals
- Ability to influence and challenge to ensure that customer needs are represented
- English Fluent, Cantonese.