Sr. Ecommerce Specialist - PIM - China
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- Zhongshan, Guangdong
- Training
- Full-time
- Partner with Business Units, Consumer Marketing Managers and Digital Merchandisers to synthesize product specifications into ecommerce-friendly attributes (creating a single “master version” of ecommerce content/data) which can then be adapted for use on multiple sites with varying capabilities and requirements; keep these records up to date and free of gaps or errors
- Work with Business Units, Consumer Marketing Managers and Digital Merchandisers to ensure complete and consistent ecommerce product data updates are loaded on time and to spec in PIM (Salsify)
- In PIM (Salsify), maintain Profitero and Shopify product lists, channel accuracy and completeness
- Ensure new items are added and discontinued items are removed per product lifecycle in coordination with Consumer Marketing Manager(s)
- Responsible for maintaining a detailed tracker of digital shelf test-and-learns and optimizations by documenting key details and dates, and ecommerce completeness checks
- Attend webinars and read knowledge base articles to keep up to date on available capabilities and new features in PIM or other frequently used tools
- Seek improvements to process for organizing and tracking product content
- Learn to identify when to escalate an issue; follow up on open items daily until they are resolved
- Attend weekly touch base and regular team meetings; provide updates on launches, delays, issues, and wins; share about changes to PIM requirements or capabilities
- Support the Ecommerce Channel Specialist (Salsify Admin) with channel updates, coordinate with Digital Merchandisers for key accounts like Amazon, Walmart, Target
- Primary POC for Profitero (add new users, coordinate meetings, communicate about new materials); keep Profitero Salsify channel up to date
- Ad hoc support and projects related to ecommerce and ecommerce product data governance as assigned by the Ecommerce Channel Specialist or
- 0-1 year’s work experience in ecommerce, digital marketing, website management or education/internship equivalent
- 6 months – 1 Year experience with Salsify or another best in class PIM system
- Enjoys building relationships with customers and internal partners
- Experience in a Consumer-Packaged Goods (CPG) brand preferred
- Willingness to become a subject-matter expert, learn new capabilities and share opportunities
- Working knowledge of SEO, digital marketing, ecommerce and websites / how products are loaded; experience with ecommerce copywriting a plus
- Quick learner; flexible and able to adapt to changing processes and responsibilities, juggle multiple projects and deadlines
- Has a strong sense of urgency; thrives in a fast-paced environment
- High aptitude for learning new software and understanding new technologies
- Bachelor's degree from a four-year college or university in a business-related discipline (Marketing, Sales, Business Administration, eCommerce or related field)
- Proven project management skills, attention to detail and exceptional organizational skills
- Strong time management, problem-solving, and prioritization skills
- Able to work independently and together as part of a team
- Excellent communications skills (verbal and written)
- Comfortable working in a variety of digital/eCommerce platforms (e.g., Profitero, Salsify); willingness to learn and stay sharp
- Strong Microsoft Office skills (Word, Excel, PowerPoint, Outlook, etc)
- While performing the duties of this job, the team member is regularly required to talk or hear.
- The team member frequently is required to sit; have flexible use of hands; reach with hands and arms; and stoop, kneel, crouch, or crawl.
- The team member is occasionally required to stand, walk, and taste or smell.
- The team member must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 - 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- General office environment. No travel required