Front Office Manager 前厅部经理

Shangri-La Hotels & Resorts

Lhasa, Tibet
Permanent
Full-time

1 month ago

Shangri-La, Lhasa拉萨香格里拉香格里拉酒店集团位于世界屋脊青藏高原的首家酒店--拉萨香格里拉大酒店将于2014年春季开业，这间拥有289间客房的豪华城市度假酒店雄踞于世界之巅，届时客人可饱览雪域高原壮丽而神圣的冰川、峡谷和湖泊美景。从拉萨香格里拉大酒店前往布达拉宫非常方便，举世闻名的布达拉宫建筑群由宫殿和佛教寺庙组成，被联合国科教文组织列为世界文化遗产。为了帮助客人适应拉萨的高海拔环境，酒店四周将被葱郁的花卉和本地植物所环绕，以增加含氧量。此外，酒店还将设有医务诊所和一个氧吧，配备专业团队随时为客人提供服务。酒店距离拉萨贡嘎机场约1小时车程，距离拉萨火车站约10分钟车程。We are hiring Front Office Manager,我们正在招聘前厅部经理，As a Front Office Manager, we rely on you to:
作为前厅部经理您需要：To provide general management support throughout the hotel at all times, monitoring guest satisfaction, security, and employee's activities. Responsible for the general administration and profitability of the Front Office Department including Front Desk, Concierge, Service Centre, Transportation, Guest Relations, Business Center and Horizon Club.时刻履行管理职能，监测客人满意度、安全感和员工的行为。对前厅包括前台、礼宾部、服务中心、运输部、客户关系、商务中心、豪华阁进行整体管理，并注重各部门的利润状况。

Operations / Communications运营管理/交流
Fire and Life Safety消防和生命安全
Hygiene and Food Safety卫生和食品安全
Staffing / Training员工管理/培训
Cost Control成本控制
Marketing/Planning 市场营销和战略规划

We are looking for someone who:我们寻找的人选需具备

Fluent in oral and written English.

流利的英文口语及书写能力

At least 2 years experience in similar capacity in 5 Star Hotel.

至少有2年同等五星级酒店工作经验

Strong leadership skills and excellent inter-personal skills.

较强的领导和交际能力

People oriented. 以员工为中心
Displays initiative.表现主动性
Commitment to professional values and integrity.

专业价值和诚信为承诺By applying to this position, you have read, understood and agreed to our Data Protection Policy. (if the hyperlink does not navigate you to the policy, please copy this URL and view in web browser: https://www.shangri-la.com/group/careers/data-protection)通过申请此职位，表示您已阅读、理解并同意我们的数据保护政策。（如果您无法通过此超链接阅读该政策，请复制以下URL并在网页浏览器中查看：https://www.shangri-la.com/group/careers/data-protection [Not translated in selected language]

Shangri-La Hotels & Resorts

Apply Now