Service Manager - Front Office (Guest Relations) 服务经理-前厅部(宾客关系)
Xiamen, Fujian
Permanent
Full-time
21 days ago
5. Ensure that Guest Relations team provides a courteous and professional service in a proper manner at all times.1、负责所有的贵宾金环会会员及所有的VIP。2、协助并确保客人在入住期间得到足够的照顾。3、协调相关部门时刻满足顾客的需求。4、在高入住和退房，以及满房时协助前台。5、确保宾客关系的团队以适当的方式提供礼貌和专业的服务。We are looking for someone who:我们正在寻找一位具备以下条件的候选人：1. Minimum 2 years experience in Guest Relations of International class hotel.2. Be familiar with FD service steps and the Opera system.3. Excellent Skill in communicating with debtors.4. Good guest service sense and professional skills.1、具备2年以上国际酒店宾客关系经验2、熟练前台操作流程及Opera系统3、出色的沟通技巧4、具备较强的宾客服务意识和专业技能If you are the right person, what are you waiting for? Click the apply button now!