JEN Hangzhou By Shangri-LaCOMPANY INTRODUCTIONNestled in the Gongshu District, JEN Hangzhou By Shangri-La is a distinctive landmark that seamlessly blends historical charm with contemporary design, having been thoughtfully renovated from 9 industrial heritage buildings. Currently in its pre-opening phase, the hotel is set to open soon. Boasting an exceptional location, it offers immediate access to Subway Line 5 and is just a 15-minute drive from Hangzhou East Railway Station. Renowned attractions such as West Lake and Xixi Wetland Park are also within a convenient 30-minute drive, ensuring effortless exploration of the city's highlights. As a key component of a large-scale mixed-use development, the hotel is surrounded by a vibrant mix of retail, office, and residential spaces, offering guests a diverse and enriching urban experience.We are looking for Service Leader - Food&Beverage, we rely on you to:
Supervise daily bar operations to ensure smooth and efficient service.
Train, manage, and motivate bar staff to maintain high service standards.
Control inventory of beverages and supplies, minimizing waste and loss.
Ensure compliance with hygiene, safety, and local regulations.
Handle guest complaints and operational issues to enhance customer satisfaction.
We are looking for someone who:
Previous experience in bar or food & beverage operations, with supervisory experience preferred.
Good knowledge of beverages and basic bartending skills.
Strong communication and leadership skills.
Proactive, responsible, and able to work flexible shifts.
Customer-focused mindset with a strong sense of service.
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