Field Service Engineer

Shanghai
Permanent
Full-time

3 hours ago

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.About the Job:

Responsible for executing basic maintenance and minor repairs on selected products at customer sites.
Investigate and resolve basic technical problems on selected products with basic knowledge at customer sites.
Preparation of assigned service jobs according to the FSE Handbook.
Follow up on actions and promises made to customers.
Write service report on site and obtain customer's signature
Update service execution IT systems with relevant information.
Report unsafe practices and other safety incidents according to local reporting procedures.
Capture Installed Base on site and communicate sales leads to sales organization.
Proactive recommendations to customers related to purchase of additional spare parts.
Execute services in our Service Centers as required.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.As part of our commitment to maintaining a safe and secure workplace, we conduct background checks on final candidates for this role.

Alfa Laval

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