Customer Quality Manager
- Chengdu, Sichuan
- Permanent
- Full-time
In your new role you will:
- Manage the quality related customer complaints with fast response.
- Manage the critical issues that customer focuses
- Manage and coordinate for customer audit / quality visit
- Build and maintain good relationship with customer interfaces in GC
- Support the quality improvement activity with customers
- Manage customer quality satisfaction
You are best equipped for this task if you have:
- Bachelor degree or above in electronic, microelectronics, or related engineering
- 10+ years' working experience in semiconductor or related industry, and 5+ years' experience customer quality role handling big account.
- Professional knowledge of quality systems, methods, procedures and tools (e.g. risk management, FMEA, 8D, 5why, etc.)
- Solid knowledge and rich experiences of semiconductor processes including Front End, Back End and Test)
- It is required to have good problem solving skills and good inter personal skills
- Self-motivated and ability to work independently and under high stress.
- Good spoken / written English is a must.
- Quality audit experience is preferred.
- Know-how on the Si-Mic product is preferred.
lucy.shi@infineon.cn#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. about our various contact channels.
We look forward to receiving your resume, even if you do not entirely meet all the requirements of the job posting.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
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