China RTM Implementation and Services Local Internship Program
Deutsche Bank
- Beijing
- Training
- Full-time
- Handle daily client inquiries related to transactions, FCY supporting documents etc. Provide guidance to clients regarding regulation updates and product enhancement.
- Coordinate with back office team for transaction investigation, urgent payments and incoming collections. Provide timely feedback to clients and ensure end-to-end resolutions.
- Exploit potentialities of existing client in terms of revenue contribution
- Proactively communicate with existing client to understand their comments and suggestions to DB’s services and products.
- Support Service Managers to handle Tiered client regular requests, including but not limited to:
- Daily/weekly/monthly account and/or transaction, and liquidity management reports
- Guide clients to prepare E-banking and Cash Pool application documents and coordinate with Setup Team to ensure timely completion.
- Notification to clients regarding rejected/failed EB instruction and returned payments
- Keep close communication with clients to help smooth processing efficiency, for example, pre-notification of urgent transaction, etc.
- Perform other administrative tasks that may be assigned by the team leader.
- Highly driven individuals that is willing to grind for success
- Proficient in English, Chinese (Japanese and Korean will be a plus)
- Skilled in Microsoft Office (RPA coding skills will be a plus)
- Prefer last year university students and can do internship 5 days a week (for good talents, we have some degree of flexibilities)
- To get a proper understanding of Relationship and Transaction Management (RTM) within Corporate Banking
- To have the opportunity to join the RTM family