Customer Engagement Applications Engineer

Shaoxing, Zhejiang
Permanent
Full-time

2 days ago

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Group/Division The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.Job Description/Preferred QualificationsProcess Demonstrations.
1) Demonstrate SPTS processes to meet the agreed specification
2) Assess results using analytical equipment and appropriate software packages 3) Provide the product marketing department with regular updates on the progress of sample/demonstration work
4) Develop good relationships with customers
5) Summarise results in a written report or presentation for both internal and external useProcess Development
1) Develop processes in line with SPTS products
2) Varying the process parameters to optimise results
3) Run marathon tests for new processes and equipment
4) Contribute constructively to the work of project teams for new products and processes.
5) Undertake problem solving and trouble-shooting involving hands-on equipment investigations
6) Summarise results in a written report or presentation
7) Write technical reports for patent applications
8) Write technical papers for publication at conferences, seminars etcField Support
1) Develop SPTS processes to meet the agreed specification at customer sites
2) Develop good customer relationshipsMinimum QualificationsMaster's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 yearsWe offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.KLA is proud to be an equal opportunity employerBe aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

KLA Corporation

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