宴会销售总监 Director of Groups & Events
- Chongqing
- Training
- Full-time
协助收益总监、经理完成宴会收益预测。Responsible for Development (or improvement) & active conversion of an effective Event Sales Strategy.
负责开发（或改进）实行有效地宴会销售策略。Recognize need periods and actively find possible solutions in coordination with the Director of Sales & Marketing, the Assistant Director of Sales & Marketing and the Field Sales Team.
在协助市场销售总监和助理市场销售总监和销售团队的过程中，认识生意需求期并主动找到可能的解决方案。Reach (and possibly surpass) the monthly and yearly revenue goals.
达到（超过）月、年收益目标。Set and regularly review goals for the Events Sales team and its individual team members
制定宴会销售团队目标，并检查完成情况。Leadership, training, development, encouragement and support of the Groups & Events Sales Team.
领导、培训、开发、鼓励并支持团队宴会销售部门。Responsible for the training and incorporating of new team members (and trainees).
负责培训新员工和新员工融入团队（及实习生）。Performance Control for the subordinate team members.
下属团队成员的效绩控制。Analysis and utilization of the Mystery Shopper program.
分析和利用神秘客户电话来访项目。Supervise regular Competition Checks.
监督常规竞争检查。Encourage cross-selling to other hotels within the Kempinski Group (and GHA).
鼓励凯宾斯基（或GHA）集团内交叉销售。Implementation of regular departmental meetings to ensure inter-departmental communication.
定期召开部门会议，确保部门内无障碍沟通。Secure a proper communication of all Event details to the Groups & Events Managers and Groups & Events Coordinators.
确保团队宴会销售经理和团队宴会协调员间无障碍沟通。Monitor the Opera S&C System and ensure the system is set up properly to guarantee internal efficiency, customer satisfaction, hence maximizing revenue performances.
监控Opera S&C系统确保设置合理以保证内部效率以及客户满意度并最大化收益。Review F&B menus, meeting services, etc. and the according pricing structure for the Event area in conjunction with the F&B Director & the Executive Chef.
检查餐饮菜单，会议服务等， 与餐饮总监和行政总厨一起调整价格结构。Direct receipt, qualification and coordination of requests (incl. leads, RFPs, etc.) defined by the Director of Sales & Marketing. Handle requests according to the relevant standards within a maximum of 8 (business) hours of its receipt.
直接接收、评定和协调来自市场销售总监的订单(包括信息，RFPs,等)，并在8小时内根据相关规定处理订单。Apply sales techniques to ensure the business, realize and take up sales possibilities. Ensure the ideal and most effective utilization of the function rooms.
运用销售技巧来确保收益，确保多功能厅最理想和高效的使用。Carry out site inspections with potential MICE clients in coordination with the Field Sales department.
配合销售团队发掘潜在MICE客户。Realize upsell possibilities to meet and surpass Event budget goals.
提升业绩以达到并超出宴会收益目标。Thoroughly input, supervise and maintain the requests in the Opera S&C System according to the data input standards.
根据相关标准监督并维持Opera S&C系统中的输入。Creation of activities to ensure ongoing maintenance of bookings.
创新活动以维持持续的预定。Generate proper proposals and contracts.
创建恰当的报价书及合同。Follow up on sent out proposals within 24 hours (1 working day) to ensure the client has received the information and to clarify possible questions and issues.
24小时内（一工作日）追踪已发出的报价书，以确保客户已收到并清楚细节。Handle the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Groups & Events Manager (or to the Groups & Events Coordinator).
处理客人的疑问包括谈判、签约和视察直到确认预定预定转交给团队宴会经理（或团队宴会协调员）。Ensure a proper handover of the converted business to the Groups & Events Manager or Groups & Events Coordinator with all relevant information forwarded
保证相关信息全部转交至团队宴会销售经理或团队宴会协调员。Introduction of the Groups & Events Manager or Groups & Events Coordinator to client.
将团队宴会销售经理或团队宴会协调员引见给客户。Carry out Exit Interviews with the customer after their event - asking for future business.
宴会后回访客户，以求日后合作。Review monthly results and forecasts to recommend and execute activities required to ensure the hotel increases the market share and maximizes its revenue.
审核每月的真实收益和预期目标，推荐并执行相关活动以确保酒店市场的增长，并最大化收益。Proper maintenance of LOS/CAN and UNC business.
维持丢失、却小 和 无法确定的客户。Further administrative tasks and other possible assigned duties.
其它管理任务及可能被分配到的工作。Performs any other duties as assigned to him/her by management.
执行分配给他的任何其它管理职责Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
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