HE Business & Client Development Director, China
- China
- Permanent
- Full-time
- Define High Jewels & Haute Horlogerie events/sales planning, working with central depts. and Commercial VP
- Define the commercial strategy for the High Jewelry & Haute Horlogerie products in terms of sales performance and target, channels and client portfolio management
- Leverage on client portfolio analysis to set local clienteling objectives and priorities, adapting central strategy at local level
- Oversee the definition of personalized annual client journey plans leveraging all touchpoints (O2O, gifting, events, experiences, in-store and out-of-store activities) for our clients from our top 4 HE segments
- Ensure main HE clienteling targets / KPIs are met at market level, store level and HECM level in the region
- Revise and approve the product assortment proposal per each area/country (key locations, product typology, length of the product availability in each location etc.)
- Supervise network's spot requests and special orders providing sales directions
- Drive the High Jewelry & Haute Horlogerie team, providing advice, coaching and training
- Drive and monitor the HE Club results with actions to motivate, develop and improve performance of this group
- Interact and build relationships with HE clients acting as an ambassador of our HE creations
- Direct report to Commercial VP China
- Expertise in selling skills for luxury products
- Expertise in high value clients management
- Excellent interpersonal and communication skill with strong business acumen
- Personal & Interpersonal skills:
- Highly motivated, energetic, enthusiastic and team oriented
- Able to communicate well and project subject knowledge with confidence
- Commercially and strategically aware, customer focused, change results and quality oriented
- Able to plan, organize and prioritize well
- Cross-culturally sensitive
- Self-sufficient/self-starter