Regional Account Manager

• Compiles and maintains updated account listings/call sheets of all customers through the use of personal contacts, trade journals, business directories, and other available sources of information
• Builds relationships with, solicits business, and resolves complaints from prospective or current clients
• Acts as a consultant to keep management abreast of competitive market trends and any issues that may impede business
• Represents the company at trade association meetings to promote the product
• Develops a good working knowledge of the product lines and its application within the marketplace
• Identifies customer needs via sales contact or through floor analysis
• Prepares sales contracts and sales order entry documentation in a timely and accurate manner for orders obtained
• Maintains contact with the customer during the delivery and implementation process
• Prepares analytical performance reports for the territory and responsible for the timely and accurate reporting of the expense account
• Presents quarterly or bi-yearly business reviews to clients covering industry trends, roadmaps, product recommendations & commercial proposals.
• Participates with management and product teams into segment strategy development and execution covering product requirements, sales plans and marketing support.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Presents established and effective sales training methods, techniques, and ideas to assigned sales personnel
• Remains abreast of new technology and benchmarks against competitors
• Establishes sales quotas
• Performs other duties as assigned
• Ad-hoc duties as instructed by your line manager
• From time to time perform duties outside the scope of your role

• Strong analytical skills
• Ability to write reports, business correspondence, sales proposals, and presentation materials
• Strong attention to detail
• Excellent communication skills (verbal and written)
• Ability to lead and manage others
• Ability to build and maintain strong relationships with prospects, managers, customers, or the general public
• Customer-orientation
• Proven problem solving skills
• Strong negotiation skills when preparing sales contracts
• Working knowledge of Microsoft Office
• Ability to Travel
• Maintains appropriate personal gaming licenses

• Bachelor’s degree desired
• More than five years of sales experience
• Gaming industry experience preferred

• The work conditions are representative and typical of similar jobs in comparable organizations

• Actively co-operate and comply with the company’s WHS Policy and Program to ensure own health and safety and the health and safety of others in the workplace
• Ensure compliance with safe work practices
• Ensure not to put self and others at risk
• Use and maintain equipment properly and ensure that the work area is free of hazards
• Report all incidents, injuries and near misses
• Report any hazard or accident to the supervisor or manager as soon as it becomes apparent
• Advise your manager if you do not believe you have the skills, training or equipment to safely perform your duties

Light & Wonder