Night Manager 夜班经理
- Suzhou, Jiangsu
- Permanent
- Full-time
苏州香格里拉屹立于苏州高新区核心商圈（狮山商圈）。客房楼层位于第28层至51层，因此被誉为“云端酒店”。酒店拥有390间宽敞精巧的客房与套房和20间带有私人厨房的酒店式服务式公寓。酒店拥有多家当地知名餐厅，譬如以苏帮菜出名的香宫中餐厅，呈现国际风味美食的咖啡厅，西村日本料理餐厅。We are looking for a Night Manager我们正在寻找一位夜班经理As a Night Manager, we rely on you to作为一名夜班经理，您的主要工作职责是：
- Responsible for the operation and management of the hotel at night.
- Enhance overall guest experience during their stay
- Supervise and direct the front desk team
- Ensure all colleagues are kept up-to-date with hotel products and services
- Monitor all arrivals and departures from a guest experience perspective
- 主持酒店夜间的经营管理活动。
- 提升客人在店期间的整体体验
- 监督和指导前台团队
- 确保所有同事能够按照酒店标准提供相应服务及产品
- 提高客人的住店离店体验
- Takes pride in being a hotelier
- Is a self-starter
- Is a friendly, helpful and trustworthy leader
- Fully understands room operations
- Fully understands front desk operations
- Communicates and writes with fluency in English
- Has experience in the same capacity, preferably in a luxury hotel
- Preferably comes from a hotel management-related education background
- Has strong interpersonal skills
- 对酒店职业认可，做事主动，亲善友好，乐于助人，值得信赖
- 充分理解房务部运营及前台操作
- 由于有外籍客人入住，需具流利的英语交流和书写能力
- 有同级别豪华酒店工作经验者
- 有酒店管理相关的教育背景者优先
- 具有较强的人际交往能力