Operation Excellence Director
Randstad View all jobs
- Shanghai
- Permanent
- Full-time
We are a leading global logistics and supply chain powerhouse, operating a sophisticated 4PL and freight forwarding network that spans multiple continents. Our organization is currently undergoing a significant period of scalable growth, driven by a commitment to operational discipline and cutting-edge technology. We pride ourselves on being a strategic partner to our clients, delivering world-class service quality through a robust global infrastructure....about the team.The Global Operations Excellence (OE) team acts as the internal engine for innovation and transformation. By joining this team, you are entering an enterprise-level environment where OE is not just a function, but a core strategic priority aligned with the highest levels of corporate leadership.For the ambitious professional, our team offers:Vast Career Trajectory: With a framework that covers all global regions and business units, there are unparalleled opportunities for internal mobility and advancement into senior leadership or regional management roles.Scale and Impact: You will be working on a global stage, leading initiatives that redefine how we manage logistics for some of the world's most complex supply chains.Professional Development: You will be part of a culture that embeds a continuous improvement mindset and high-level project leadership capabilities, providing a platform for you to become a recognized expert in operational transformation.about the job.We are seeking high-caliber leaders for both Director and Manager level positions within our Global Operations Excellence division. Key responsibilities include:Strategic Design & Framework: Designing and embedding a company-wide Operations Excellence framework that ensures consistent execution across the global network.Quality & Performance Management: Owning the global quality management framework, establishing enterprise KPIs, and leading root-cause analysis for systemic issues.Process Standardization: Driving global process architecture and standardization across core logistics and 4PL operations.Tech-Driven Productivity: Leading the global automation roadmap, including workflow digitization, RPA, OCR, and system integrations to drive measurable ROI.Change Leadership: Acting as a hands-on change agent to diagnose operational gaps and facilitate cross-functional workshops to deliver tangible business results.Executive Governance: Providing data-driven updates to leadership regarding performance gains, risk mitigation, and improvement progress.skills and experience required.To be successful in these roles, you should possess:Educational Background: A Bachelor's degree is required; an advanced degree is preferred for senior leadership roles.Industry Expertise: Proven experience in logistics, freight forwarding, 4PL, or warehousing environments (12+ years for Director; 5-8 years for Manager).OE & Transformation: Demonstrated success in leading Operations Excellence, continuous improvement, or large-scale transformation programs.Technical Aptitude: Hands-on experience with automation initiatives and a keen interest in solving operational problems through tech-driven solutions.Global Mindset: Experience working in multinational and multi-cultural environments, with the ability to influence cross-functionally without direct authority.Analytical Rigor: Strong analytical and problem-solving skills, with a focus on data-driven decision-making and high attention to detail.Communication: Exceptional executive communication and stakeholder management skills. 显示更多