Business FunctionGroup Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and integrity for all our stakeholders.Responsibilities
Provide and maintain efficient authorization services to our customers;
Handle cardholder's queries and complaints;
Perform online account monitoring via early warning fraud detection system;
Contact cardholder for transaction confirmation and/or account replacement issues;
Support fraud operation duties.
Requirement
University graduate or equivalent or secondary education
Minimum 2 years of relevant card authorization and / or fraud detection experience acquired from international bank(s)
Good understanding on consumer, corporate and private banking products, services and transactions
Good knowledge on legal, regulatory and card association requirements relating to card authorization, fraud detection, compliance principles and corporate governance practices
Good compliance and risk control concept
Ability to cope with highly demanding and fast paced banking environment
Competency to work in a matrix international organization
Demonstrate sound commercial experience and judgment
Good inter-personal, leadership, communication, and negotiation skills, and with the ability to network, successfully ‘engage’ and influence business.
Apply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.We regret only shortlisted candidates will be notified.
